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Scorecards and feedback

One scorecard per interviewer per round. A stage cannot be decided until they are all in, which is what keeps decisions from being made on half the evidence.

Filing a scorecard

On any interview row, click Add feedback (it reads Edit feedback once something is saved). The form has three parts:

Scorecards can be edited after saving. The form records who saved it and when.

Write it the same day. A stage sits in Awaiting feedback until every round in it has a scorecard, so one late write-up holds a real candidate in place.

The recommendation

OptionUse it when
Strong yesYou would fight to hire them.
YesYou would hire them.
NoYou would not hire them for this role.
Strong noClear miss, and you want that recorded plainly.
No recommendation yetYou are saving notes before you have made up your mind.

A "no" is advice, not a rejection. Nothing moves or closes because of a recommendation: a recruiter still makes the decision on the board. The board shows the split (for example 2 yes, 1 no) rather than an average, because a strong yes plus a strong no is exactly the case you need to see rather than smooth away.

Earlier rounds

If the candidate has been interviewed before, interview rows with prior feedback carry an Earlier rounds button showing those rounds read-only: the recommendation, the tips, and the notes. The same history is on the pipeline card's Details panel.

The scorecard form itself does not show them. Reading the last interviewer's verdict immediately before writing your own is how a panel stops being independent, and the value of several rounds is several opinions. Read the earlier rounds when you want them, ideally after forming your own view.

Read it before you interview, not after. It is what stops four rounds all asking the same warm-up question.

Reminders

If a round scheduled off a pipeline card is still missing its scorecard 24 hours after it ends, the assigned interviewer gets one reminder email with a link straight to it. Exactly one, never a drip. After that it is a human conversation, helped by the fact that the board shows the outstanding count.

Interviews that are not attached to a pipeline card are not chased, because no stage is waiting on them.

Waiving a scorecard

Sometimes a scorecard is genuinely never coming: the interviewer left, or the round was abandoned. An admin can waive it, from the link at the bottom of the feedback dialog, once the round has actually happened. For a monitored interview that means once its report exists; for an unmonitored one, which produces no report, it means once the scheduled slot has passed.

A waiver settles the round so the stage can be decided without it. The interview, its report, and its integrity score are all kept, and the card records who waived it. Filing a real scorecard later replaces the waiver.

Waive sparingly. A waived round contributes no recommendation to the stage, so the decision is made on fewer voices. If the interviewer is reachable, chasing them is the better answer.

When an external ATS is connected

If your company syncs an external ATS such as Greenhouse, the scorecard lives there instead and the in-app feedback buttons drop off the interview row. Keeping two copies of the same round's notes in two systems helps nobody. The integrity report is still pushed back to the candidate's record in your ATS. See connect an external ATS.